Privacy Policy

We collect information you provide directly, including your name, email address, phone number, trade or business type, company details, message content, scheduling details, billing or account information, and any files, credentials, business assets, or marketing materials you choose to provide for services.

We also collect limited technical information when you use our website or services, such as IP address, browser type, device information, pages viewed, referring pages, timestamps, security logs, and similar diagnostic data.

When you authorize us to provide marketing, advertising, CRM, automation, reporting, website, or platform services, we process business and customer information needed to perform those services. This can include lead records, call or message details, campaign data, advertising account information, website analytics, review activity, job or pipeline information, estimates, inventory records, team user details, and reporting data.

We collect information when you submit a contact form, schedule a call, email us, speak with us, become a client, use our website, use our platform or embedded lead tools, connect third-party accounts, or provide access to business systems we manage on your behalf.

We receive information from service providers and third-party platforms you authorize, including website hosting providers, email providers, scheduling tools, advertising platforms, analytics tools, CRM systems, payment processors, Google services, Meta services, and other business tools used to provide our services.

Customer, lead, client, project, communication, reporting, support, workflow, and business operation information can be collected, processed, and stored in Alzar Logic™ as our main company ERP and CRM system. We use Alzar Logic™ to manage customer relationships, lead activity, follow-up, service delivery, internal operations, reporting, and platform-related workflows.

Alzar Logic™ can receive information from website forms, embedded lead tools, client onboarding, support communications, advertising and marketing workflows, CRM automations, and connected business systems where authorized or required to provide services.

We use information to respond to inquiries, schedule strategy calls, provide quotes, onboard clients, deliver services, manage accounts, build or improve websites, run SEO and advertising campaigns, configure CRM and automation workflows, send service communications, provide reporting, troubleshoot issues, protect security, prevent abuse, comply with legal obligations, and improve our website and services.

We use contact information to communicate about requested services, account activity, support, billing, operational updates, and relevant service opportunities. You can opt out of marketing communications at any time, but we may still send non-marketing messages related to active services, transactions, security, or legal matters.

Our website and embedded tools can use cookies, scripts, pixels, local storage, session storage, logs, or similar technologies to operate the site, protect security, remember preferences, measure performance, understand visitor activity, support lead capture, and improve marketing effectiveness.

Strictly necessary technologies are used to provide the website and requested services. Analytics, advertising, remarketing, or other non-essential technologies are used only as configured by us or our service providers and should be controlled through available consent, browser, platform, or opt-out settings where required by applicable law.

Third-party services, including embedded scheduling or lead tools, advertising platforms, analytics providers, and hosting providers, can set or read their own cookies or similar technologies under their own policies.

We share information with service providers that help us operate our business and deliver services, including hosting providers, email providers, CRM and automation platforms, analytics providers, payment processors, advertising platforms, website tools, scheduling tools, security providers, professional advisors, and contractors working under confidentiality or service obligations.

We share information with third-party platforms when needed to perform services you request, such as Google, Meta, website hosting providers, domain providers, review platforms, CRM tools, and other systems connected to your business accounts.

SOG Tech Solutions LLC does not sell, share, rent, transfer, or disclose mobile opt-in data, SMS consent, phone numbers, or any personal information collected through our website or forms to third parties or affiliates for marketing, promotional, or lead generation purposes. Mobile opt-in information is collected solely to communicate with the individual who provided it and is used only by SOG Tech Solutions LLC.

We can disclose information if required to comply with law, enforce agreements, protect rights, prevent fraud or abuse, respond to legal process, or support a business transaction such as a merger, acquisition, financing, or sale of assets.

We do not sell personal information as a traditional data broker. If future advertising or analytics practices are considered a sale, sharing, or targeted advertising under applicable privacy laws, we will provide required notices and choices.

SOG Tech Solutions LLC is a direct service provider. We are not a lead broker, affiliate lead marketplace, or third-party lead reseller.

Information submitted through our website is used to communicate with you about your inquiry and our own services. We do not resell consumer inquiries or opt-ins as standalone leads.

For client services, we process information provided by or collected for our clients to deliver the requested work. Clients are responsible for having the rights, permissions, notices, and consents needed for the customer, lead, employee, contractor, advertising, website, and business data they provide to us or authorize us to process.

We use client data to provide contracted services, support, reporting, security, troubleshooting, billing, legal compliance, and agreed business operations. We do not use client customer data for unrelated third-party marketing lists.

We keep information for as long as needed to provide services, respond to inquiries, maintain business records, meet tax, accounting, legal, security, dispute-resolution, and contract obligations, and protect against fraud or misuse.

Retention periods vary by data type, service type, contract status, legal requirements, platform settings, and operational need. When information is no longer needed, we delete, de-identify, or archive it according to reasonable business practices and applicable law.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, platform, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.

You are responsible for protecting your own account credentials, limiting access to authorized users, and promptly notifying us if you believe an account, system, or credential has been compromised.

You can ask us to access, correct, update, delete, or restrict certain personal information, subject to identity verification, legal limits, service requirements, and recordkeeping obligations.

You can opt out of marketing emails by using the unsubscribe option if provided or by contacting us. You can control cookies through browser settings and any consent tools made available on the website.

Depending on where you live, you may have additional rights, including rights to know, access, delete, correct, opt out of sale or sharing, limit certain sensitive data uses, object to processing, restrict processing, withdraw consent, or request data portability. We will honor applicable privacy rights as required by law.

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete it.

Our website and services can link to or integrate with third-party websites, platforms, widgets, payment tools, advertising services, analytics tools, and business systems. Their privacy practices are governed by their own policies, not this Privacy Policy.

SOG Tech Solutions LLC is based in the United States. If you access our website or services from outside the United States, your information can be processed in the United States and other locations where we or our service providers operate.

We can update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website or services after an update means the updated policy applies to information handled after the effective date, to the extent permitted by law.

This Privacy Policy should be read together with our User Agreement, SMS Terms, and Cookie Policy. The User Agreement explains service terms, account responsibilities, payment and cancellation terms, platform rules, and client obligations. The SMS Terms explain messaging consent, frequency, STOP/HELP instructions, and carrier-related disclosures. The Cookie Policy explains cookies, pixels, scripts, local storage, and similar technologies in more detail.

This Privacy Policy is designed to address privacy, advertising, consumer protection, communications, data security, and online-service requirements that can apply to digital companies, marketing agencies, websites, software platforms, CRM providers, and automation services.

Relevant U.S. references include Section 5 of the Federal Trade Commission Act, the CAN-SPAM Act, the Telephone Consumer Protection Act, the Children's Online Privacy Protection Act and COPPA Rule, the California Online Privacy Protection Act, the California Consumer Privacy Act as amended by the CPRA, applicable U.S. state consumer privacy laws, state data breach notification laws, the Controlling the Assault of Non-Solicited Pornography and Marketing rules, and FTC guidance on advertising, endorsements, privacy, data security, and unfair or deceptive acts or practices.

Relevant international references can include the EU General Data Protection Regulation, including Articles 5, 6, 12, 13, 14, 15 through 22, 28, 32, and 44 through 49; the UK GDPR; the UK Data Protection Act 2018; the EU ePrivacy Directive; and the UK Privacy and Electronic Communications Regulations where cookies, similar technologies, electronic marketing, or international visitors are involved.

These references are included for transparency and best-practice alignment. Not every law applies to every visitor, client, service, or data activity. Specific rights and obligations depend on location, company size, processing role, data type, service configuration, and applicable legal thresholds.