Legal Center

We collect information you provide directly, including your name, email address, phone number, trade or business type, company details, message content, scheduling details, billing or account information, and any files, credentials, business assets, or marketing materials you choose to provide for services.

We also collect limited technical information when you use our website or services, such as IP address, browser type, device information, pages viewed, referring pages, timestamps, security logs, and similar diagnostic data.

When you authorize us to provide marketing, advertising, CRM, automation, reporting, website, or platform services, we process business and customer information needed to perform those services.

We collect information when you submit a contact form, schedule a call, email us, speak with us, become a client, use our website, use our platform or embedded lead tools, connect third-party accounts, or provide access to business systems we manage on your behalf.

We receive information from service providers and third-party platforms you authorize, including hosting providers, email providers, scheduling tools, advertising platforms, analytics tools, CRM systems, payment processors, Google services, Meta services, and other business tools.

Customer, lead, client, project, communication, reporting, support, workflow, and business operation information can be collected, processed, and stored in Alzar Logic as our main company ERP and CRM system.

Alzar Logic can receive information from website forms, embedded lead tools, client onboarding, support communications, advertising and marketing workflows, CRM automations, and connected business systems where authorized or required to provide services.

We use information to respond to inquiries, schedule strategy calls, provide quotes, onboard clients, deliver services, manage accounts, build or improve websites, run SEO and advertising campaigns, configure CRM and automation workflows, send service communications, provide reporting, troubleshoot issues, protect security, prevent abuse, comply with legal obligations, and improve our website and services.

You can opt out of marketing communications at any time, but we may still send non-marketing messages related to active services, transactions, security, or legal matters.

We share information with service providers that help us operate our business and deliver services, including hosting providers, email providers, CRM and automation platforms, analytics providers, payment processors, advertising platforms, website tools, scheduling tools, security providers, professional advisors, and contractors working under confidentiality or service obligations.

SOG Tech Solutions LLC does not sell, share, rent, transfer, or disclose mobile opt-in data, SMS consent, phone numbers, or any personal information collected through our website or forms to third parties or affiliates for marketing, promotional, or lead generation purposes. Mobile opt-in information is collected solely to communicate with the individual who provided it and is used only by SOG Tech Solutions LLC.

We do not sell personal information as a traditional data broker.

SOG Tech Solutions LLC is a direct service provider. We are not a lead broker, affiliate lead marketplace, or third-party lead reseller.

Information submitted through our website is used to communicate with you about your inquiry and our own services. We do not resell consumer inquiries or opt-ins as standalone leads.

Our website and embedded tools can use cookies, scripts, pixels, local storage, session storage, logs, or similar technologies to operate the site, protect security, remember preferences, measure performance, understand visitor activity, support lead capture, and improve marketing effectiveness.

We keep information for as long as needed to provide services, maintain business records, meet tax, accounting, legal, security, dispute-resolution, and contract obligations, and protect against fraud or misuse.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, platform, or internet transmission is completely secure.

You can ask us to access, correct, update, delete, or restrict certain personal information, subject to identity verification, legal limits, service requirements, and recordkeeping obligations.

Depending on where you live, you may have additional rights including rights to know, access, delete, correct, opt out of sale or sharing, or request data portability. We will honor applicable privacy rights as required by law.

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We can update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Relevant U.S. references include the FTC Act, CAN-SPAM Act, TCPA, COPPA, CalOPPA, CCPA as amended by the CPRA, applicable U.S. state consumer privacy laws, and FTC guidance on privacy and data security.

Relevant international references can include the EU GDPR (Articles 5, 6, 12–14, 15–22, 28, 32, 44–49), UK GDPR, UK Data Protection Act 2018, EU ePrivacy Directive, and PECR.

This User Agreement governs your access to and use of the SOG Tech Solutions LLC website, content, forms, communications, services, marketing packages, automation tools, reporting, and platform-related services. By using our website, submitting information, scheduling a call, signing an order, paying an invoice, accessing a platform, or using our services, you agree to this User Agreement.

SOG Tech Solutions LLC provides technology and digital marketing services for contractors and home service businesses, including website services, SEO, Google Business Profile optimization, paid advertising management, CRM setup, lead follow-up automation, missed-call text-back automation, review automation, reporting, strategy, support, and platform tools such as Alzar Logic when included in a package.

SOG Tech Solutions LLC acts as a direct service provider and not as a lead broker, affiliate lead marketplace, or third-party lead reseller.

You agree to provide accurate business information, timely access, approvals, credentials, content, account permissions, billing details, ad budgets, brand assets, service-area details, licensing information, and other materials reasonably needed to perform the services.

You are responsible for your business operations, licensing, customer relationships, claims, offers, promotions, prices, service promises, warranties, testimonials, and compliance with laws that apply to your trade, advertising, customer communications, and use of customer data.

You are responsible for maintaining the confidentiality of usernames, passwords, API keys, connected accounts, and platform access. You must limit access to authorized users and notify us promptly of suspected unauthorized access.

You must not share platform access with unauthorized parties, attempt to bypass security controls, interfere with platform operations, reverse engineer software, scrape systems, upload malicious code, or use our services for unlawful, deceptive, abusive, or spam-related activity.

You agree to pay all approved setup fees, monthly fees, project fees, support fees, and other charges described in the applicable order, invoice, proposal, or agreement. Advertising spend is separate from SOG Tech Solutions LLC management fees unless a written agreement states otherwise.

Late, failed, disputed, or reversed payments can result in paused work, suspended access, delayed deliverables, collection activity, or termination, subject to applicable law and written agreement terms.

Our services depend on third-party platforms such as Google, Meta, hosting providers, domain registrars, email providers, payment processors, CRM systems, analytics tools, review platforms, scheduling tools, and other business services. Those platforms are governed by their own terms, policies, fees, approvals, and data practices.

We are not responsible for third-party platform decisions, account suspensions, policy changes, billing issues, outages, ad disapprovals, ranking changes, API changes, data loss, or service interruptions outside our reasonable control.

SOG Tech Solutions LLC uses Alzar Logic as its main company ERP and CRM system. Customer information, lead information, client account information, support communications, service records, and related business information can be collected, processed, and stored in Alzar Logic.

When you provide your phone number and opt in through our website or lead forms, you agree to receive SMS text messages from SOG Tech Solutions and/or its contractor clients related to your service request.

Message frequency varies based on your service request and appointment activity. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact admin@sogtechsolutions.io or 941-477-3732.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You are responsible for ensuring that your customer lists, lead lists, calls, texts, emails, review requests, campaigns, offers, and automated communications comply with applicable laws and platform rules, including the CAN-SPAM Act, TCPA, state telemarketing rules, consent requirements, opt-out requirements, advertising policies, review platform rules, and industry-specific regulations.

SOG Tech Solutions LLC owns its pre-existing technology, software, processes, templates, methods, documentation, designs, strategies, code, automations, know-how, and platform materials. You retain ownership of your pre-existing business name, trademarks, content, customer data, photos, logos, and materials you provide to us.

We work to improve visibility, lead flow, systems, reporting, and follow-up, but we do not guarantee specific rankings, leads, revenue, sales, profit, ad costs, conversion rates, reviews, platform approvals, or business outcomes.

The website and services are provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and guaranteed results.

To the fullest extent permitted by law, our total liability for a claim will not exceed the amount you paid to us for the affected service during the three months before the event giving rise to the claim.

This User Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law principles. Venue for disputes will be in the state or federal courts serving Sarasota County, Florida.

Cookies are small files placed on a browser or device. Similar technologies include pixels, tags, scripts, local storage, session storage, SDKs, log files, and other tools that store or access information on a device or help recognize activity over time.

We use cookies and similar technologies to operate the website, protect security, remember choices, support contact and scheduling tools, understand website performance, diagnose errors, improve content, measure campaigns, and support advertising or remarketing when configured.

Some technologies are set directly by SOG Tech Solutions LLC. Others can be set by service providers, embedded lead tools, hosting providers, analytics providers, advertising platforms, scheduling tools, or other third-party services.

Strictly necessary cookies support core website functions, security, network management, form handling, consent storage, and requested services.

Preference cookies remember choices such as cookie settings or interface preferences.

Analytics cookies help us understand visits, page activity, traffic sources, performance, and errors.

Advertising and marketing cookies, pixels, or similar technologies can help measure campaigns, understand ad performance, limit repeated ads, or support remarketing where legally permitted.

Embedded service cookies can be used by third-party widgets, lead capture tools, scheduling tools, video embeds, maps, CRM tools, or platform integrations.

You can accept or reject non-essential cookies through our cookie notice when it is shown. You can also control cookies through your browser settings. Blocking some technologies can affect site functionality.

You can use platform-level advertising controls from Google, Meta, and other providers, browser privacy settings, or legally recognized opt-out tools such as Global Privacy Control where required by law.

This Cookie Policy is designed with reference to applicable cookie, tracking, online advertising, privacy, and electronic communications rules, including the FTC Act, CCPA as amended by CPRA, applicable state privacy laws, GDPR Articles 5, 6, 12–14, and 21, the ePrivacy Directive, UK GDPR, UK Data Protection Act 2018, and PECR where applicable.

Messages may include lead follow-up, appointment scheduling, appointment confirmations, and appointment reminders related to services you requested (e.g., plumbing, HVAC, electrical, or related home service inquiries).

Message frequency varies based on your service request and appointment activity.

Message and data rates may apply. Charges will depend on your mobile carrier and plan.

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again.

For help, reply HELP to any message, or contact us at admin@sogtechsolutions.io or 941-477-3732.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Carriers are not liable for delayed or undelivered messages.

This SMS program is supported by most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Your information will be handled in accordance with our Privacy Policy.

SOG Tech Solutions

Sarasota, FL

admin@sogtechsolutions.io

941-477-3732